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Questions about an order, need support, or looking for the right Apple advice? Get in touch the way that suits you best.
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Frequently asked questions
Quick answers to the questions we hear most often.
How quickly will I get a reply?
We aim to reply to every message within one working day, and usually much faster during our opening hours.
Can you help me choose the right Apple product?
Absolutely. Tell us how you plan to use your device and our Apple specialists will recommend the model and configuration that fits you best.
Do you support online orders?
Yes. For anything related to an existing order – delivery, changes, returns or invoices – include your order number so we can help you faster.
When is WhatsApp support available?
You can message us on WhatsApp at any time. Our team replies during the opening hours shown above.